/* EMBEDDED LIVE CHAT */

/*Velaro*/
#vChatContainer,
#vChatContainer li,
#vChatContainer p {
  font-size: 1.4rem !important;
  font-family: 'Open Sans', Arial, Helvetica, sans-serif !important;
}
#vChatContainer,
#vChatContainer li,
#vChatContainer p,
#vChatContainer div {
  color: #fff;
}
#noticename{
  color:black!important;
}
#vChatTab,
#vChatTab:hover{
  background-image: url('/images/chat/gn_livechat2.png') !important;
  height:57px !important;
  width:384px !important;
  margin: 0 90px 0 0 !important;
}
#vInlineContent{
  width: 387px !important;
  background-color: #57636F !important;
  color: #FFFFFF !important;
}
#vInlineChat {
  width: 387px !important;
  border: 5px solid #57636F !important;
}
#vInlineHeader{
  background-color: #57636F !important;
  background-image: url('/images/chat/gn_livechat.png') !important;
  background-repeat: no-repeat !important;
  border-bottom: 0px solid #57636F !important;
  height:34px !important;
  width: 387px !important;
}
#vChattingFooter {
  width: 387px !important;
  background-color: #57636F !important;
}
#message {
  width: 300px !important;
  padding: 4px !important;
}
#vChattingToolbar {
  background-color: #57636F !important;
  border-bottom: 5px solid #57636F !important;
}
#notonlinesubmit.btn.btn-block.btn-large {
  display:none!important;
}
#surveyHeader,
#surveyQuestions div,
#vChatContainer #queuemessage {
  color: #fff;
}
#vChatContainer #vInlineChat .bootInput {
  font-size: 1.4rem !important;
  font-family: 'Open Sans', Arial, Helvetica, sans-serif !important;
  color: #333;
  border: 1px solid #ddd;
  height: auto;
  margin-bottom: 10px;
  padding: 0.25em 0.5em;
  line-height: normal;
  -webkit-border-radius: 5px;
  -moz-border-radius: 5px;
  -ms-border-radius: 5px;
  -o-border-radius: 5px;
  border-radius: 5px;
}
#vChatContainer #queue {
  padding: 10px;
}
#vInlineChat ul.UserMessages {
  -webkit-box-shadow: 0 0 10px rgba(0,0,0,0.25);
  box-shadow: 0 0 10px rgba(0,0,0,0.25);
  padding: 5px 10px;
  -webkit-border-radius: 5px;
  -moz-border-radius: 5px;
  -ms-border-radius: 5px;
  -o-border-radius: 5px;
  border-radius: 5px;
}
#vInlineChat ul.UserMessages li,
#vInlineChat ul.UserMessages li div {
  color: #333;
}
#builtSurvey {
  padding-bottom: 20px;
}
#vChatContainer .checkbox-list-question {
  margin-bottom: 10px;
}
#vChatContainer .agentName {
  color: #000080 !important;
}

#vChatContainer .visitorName {
  color: #008000 !important;
}
#vInlineChat #builtSurvey {
  padding-bottom: 10px;
  padding-top: 15px;
}
#vInlineChat #vLoadingImage {
  margin-top: 30px;
}
#survey .checkbox-list-question {
  margin-bottom: 5px;
  line-height: 1.4;
}
#survey .checkbox-list-choices .bootInput {
  margin: 0 !important;
  padding: 0 !important;
}
#surveyQuestions > div {
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  margin-bottom: 10px;
}
#builtSurvey #surveyQuestions .textareaBoot {
  margin-top: 0;
  margin-bottom: 15px;
  max-height: 3em;
  overflow: auto;
}
#builtSurvey #surveyQuestions select + .textareaBoot {
  max-height: 7em;
}



/*LivePerson*/

/*
* Chat Container
*/
#chat-container {
  text-align: left;
  position: fixed;
  z-index: 990;
  right: 40px;
  bottom: -370px;
  width: 380px; /* IE7 needs width here, not #chat-box */
}

#chat-container.no-popup {
  bottom: -370px;
}
#chat-container dfn {
  font-style: normal;
  font-weight: normal;
}

#chat-fatal-error {
  display: none;
}

#chat-box {
  clear: both;
  height: 365px;
  font-size: 14px;
  position: relative;
  background: #454a50;
  background: rgba(46,52,58,0.9);
}
DIV.no-popup #chat-box {
  height: 375px;
}

.chat-open {
  bottom: 0px !important;
}

/*
 * Chat Offline
 */
.chat-inactive {
  opacity: 0.7;
  -o-opacity: 0.7;
  -ms-opacity: 0.7;
  -moz-opacity: 0.7;
  -webkit-opacity: 0.7;
  filter: alpha(opacity=70);
  bottom: -360px !important;
}
.chat-inactive.no-popup {
  bottom: -370px !important;
}

.chat-inactive #chat-offline {
  display: block !important;
}
.chat-inactive #chat-intro,
.chat-inactive #chat-survey {
  display: none !important;
}

#chat-offline H3 {
  margin: 0 0 0.75em;
}
#chat-offline P.contact A {
  margin-left: 10px;
}
#chat-offline P.contact A I {
  display: inline-block;
  text-indent: -999em;
  margin-right: 0.25em;
  width: 40px;
  background-image: url('/images/icons/sprite40.png');
  background-repeat: no-repeat;
  background-position: 0 -272px;
}

/*
 * Chat Basic Elements
 */
#chat-container P,
#chat-container H3,
#chat-container #chat-splash {
  color: #FFFFFF;
}

#chat-container H3 {
  font-size: 1.2em;
  margin: 0 0 0.25em;
}
#chat-container H3.alt {
  display: none;
}

#chat-container Q:after,
#chat-container Q:before {
  content: '';
}

/*
 * Chat Toggle
 */
#chat-end,
#chat-toggle {
  color: white;
  font-size: 14px;
  font-weight: bold;
  line-height: 20px;
  display: block;
}

#chat-toggle {
  padding: 8px 12px 9px;
  text-shadow: 0 1px 0 rgba(0, 0, 0, 1);
  border-style: solid;
  border-color: #4e5a66;
  border-bottom-color: #31383f;
  border-width: 1px 1px 2px;
  cursor: pointer;

  -webkit-border-top-right-radius: 5px;
  -webkit-border-top-left-radius: 5px;
  -moz-border-radius-topright: 5px;
  -moz-border-radius-topleft: 5px;
  border-top-right-radius: 5px;
  border-top-left-radius: 5px;

  background: #626e7a;
  background: -moz-linear-gradient(top,  #626e7a 0%, #4d5965 100%);
  background: -webkit-gradient(linear, left top, left bottom, color-stop(0%,#626e7a), color-stop(100%,#4d5965));
  background: -webkit-linear-gradient(top,  #626e7a 0%,#4d5965 100%);
  background: -o-linear-gradient(top,  #626e7a 0%,#4d5965 100%);
  background: -ms-linear-gradient(top,  #626e7a 0%,#4d5965 100%);
  background: linear-gradient(top,  #626e7a 0%,#4d5965 100%);
  filter: progid:DXImageTransform.Microsoft.gradient( startColorstr='#626e7a', endColorstr='#4d5965',GradientType=0 );

  display: none;
}
.chat-load #chat-toggle {
  display: block;
}

#chat-toggle a,
#chat-toggle a span {
  color: white !important;
  display: inline-block;
  position: relative;
  z-index: 1;
}

#chat-toggle a.inactive,
.chat-inactive #chat-toggle a.active {
  display: none;
}
#chat-toggle a.inactive,
#chat-toggle a.active {
  width: 325px;
  line-height: 26px;
  text-indent: 36px;
  background: url('/images/chat/icon-live-chat.png') no-repeat -20px 2px;
}
#chat-toggle a * {
  line-height: normal;
  text-indent: 0;
}
.chat-inactive #chat-toggle a.inactive {
  display: inline-block;
}
.chat-inactive #chat-toggle:hover,
.chat-inactive #chat-toggle a:hover {
  cursor: default;
}

#chat-toggle a span {
  float: right;
  margin-left: 14px;
  display: inline-block;
  background-position: 4px -10px;
}
.chat-open #chat-toggle a.active span {
  background-position: 4px 5px;
}

#chat-end,
#chat-toggle a span {
  width: 10px;
  height: 10px;
  background-color: #2e3439;
  background-repeat: no-repeat;
  background-image: url('/images/chat/icon-live-chat.png');
  padding: 5px 5px 5px 6px;
  border-bottom: 1px solid #2e3439;
  top: 4px;
}
#chat-toggle a.inactive span {
  visibility: hidden;
  border-right: none;
  border-left: none;
  margin: 0;
  width: 0;
}
#chat-end:hover,
#chat-toggle span:hover {
  background-color: #3e474f;
  border-color: #889098;
}

#chat-toggle #chat-end {
  float: right;
  margin: 0;
  margin-left: 2px;
  background-position: 3px -25px;
}
.in-chat #chat-toggle #chat-end {
  display: inline-block;
}
#chat-end dfn,
#chat-toggle a span dfn {
  display: none;
  font-size: 14px;
  position: absolute;
  top: -35px;
  right: -35px;

  color: #666;
  text-shadow: none;
  padding: 4px 10px 3px;
  white-space: nowrap;
  background-color: #f4f4f4;
  border: 1px solid #d7d7d7;

  box-shadow: 0px 0px 6px rgba(0,0,0,0.5);
  -moz-box-shadow: 0px 0px 6px rgba(0,0,0,0.5);
  -webkit-box-shadow: 0px 0px 6px rgba(0,0,0,0.5);
}
.chat-open #chat-end dfn,
.chat-open #chat-toggle a.active span dfn {
  top: auto;
  bottom: -35px;
}
#chat-end:hover dfn,
.chat-open #chat-toggle a.active span:hover dfn {
  display: block;
}
#chat-end dfn q,
#chat-toggle a.active dfn q {
  position: absolute;
  right: 38px;
  bottom: -8px;

  width: 14px;
  height: 8px;
  background-image: url('/images/chat/icon-live-chat.png');
  background-repeat: no-repeat;
  background-position: 0 -55px;
}
.chat-open #chat-end dfn q,
.chat-open #chat-toggle a.active dfn q {
  bottom: auto;
  top: -8px;
  background-position: 0 -45px;
}

/*
 * Chat Form
 */
#chat-box FORM LABEL {
  text-align: left;
  position: relative;
  font-size: 1em;
  width: 100%;
  margin: 0;
}
#chat-box FORM LABEL SPAN {
  font-size: 0.9em;
  font-style: italic;
  font-weight: normal;
}
#chat-box FORM INPUT,
#chat-box FORM SELECT,
#chat-box FORM TEXTAREA {
  padding: 2px;
  display: block;
  margin-bottom: 10px;
  font-size: 14px;
  font-family: myriad-pro,'Myriad Pro',Helvetica,Arial,sans-serif;
  border: solid 1px #999;
  border-radius: 0px;
  -moz-border-radius: 0px;
  -webkit-border-radius: 0px;
}
#chat-box FORM INPUT {
  height: 18px;
  width: 220px;
}
#chat-box FORM SELECT {
  height: 24px;
  width: 331px; /* TEXTAREA width + padding + border */
}
#chat-box FORM TEXTAREA {
  width: 325px;
  height: 4.2em;
  line-height: 1.4em;
}
#chat-box FORM INPUT,
#chat-box FORM SELECT,
#chat-box FORM FIELDSET {
  float: none;
  clear: none;
}
#chat-box FIELDSET SPAN {
  margin: 0;
}

#chat-box FORM INPUT,
#chat-box FORM SELECT,
#chat-box FORM TEXTAREA {
  font-weight: normal;
  font-style: normal;
  color: #000;
}
#chat-box FORM EM.error {
  color: #333;
  font-size: 14px;
}

#chat-begin,
#chat-begin-form {
  margin-top: 5px;
}

/*
 * Chat Form Validation
 */
#chat-box FORM EM {
  display: none;
  position: absolute;
  right: 100%;
  top: 20px;
  height: 25px;
  line-height: 25px;
  margin-right: 15px;

  font-weight: normal;
  border: 1px solid #F8CF48;
  background-color: #FFF2C6;
  padding: 2px 0.5em 0;

  color: #333;
  font-style: normal;
  white-space: nowrap;
}
#chat-box FORM EM Q {
  display: block;
  background: url('/images/chat/icon-live-chat.png') no-repeat -40px -50px;
  position: absolute;
  right: -10px;
  top: 50%;
  width: 10px;
  height: 13px;
  margin-top: -6px;
}

/*
 * Chat Box Links
 */
#chat-popup {
  display: block;
  position: absolute;
  top: 6px;
  left: 20px;

  padding-left: 24px; /* extra left padding for image */
  background: url('/images/chat/icon-live-chat.png') no-repeat -20px -45px;
}
#chat-popup,
DIV.no-popup #chat-popup-text {
  display: none;
}

/*
 * Chat API Wrap
 */
.chat-placeholder {
  padding: 30px 20px 20px;
}
DIV.no-popup .chat-placeholder {
  padding: 20px 20px 20px;
}
.chatboxDIV,
.chatboxtitle,
.chatboxhead {
  display: none;
}
.chatboxtitle {
  position: relative;
  height: 20px;
}
BODY.support .chatboxtitle {
  display: block;
  margin-top: -20px;
}
.chatboxToolBox {
  top: 0px;
  right: -20px;
  height: 20px;
  position: absolute;
}
.chatboxToolBox A {
  width: 20px;
  height: 20px;
  margin-right: 1px;
  display: inline-block;
  text-transform: uppercase;
  font-weight: bold;
  font-family: Arial;
  text-align: center;
}
.chatboxToolBox {
  top: 0px;
  right: -20px;
  height: 20px;
  position: absolute;
}
.chatboxToolBox A {
  width: 20px;
  height: 20px;
  color: #FFF;
  margin-right: 1px;
  display: inline-block;
  text-transform: uppercase;
  font-weight: bold;
  font-family: Arial;
  text-align: center;
}

/*
 * Chat Area
 */
.chatboxcontent {
  font-family: Arial, Helvetica, sans-serif;
  font-size: 14px;
  border: solid 1px #ddd;
  background: #fff;
  padding: 10px;
  overflow: auto;
  display: block;
  height: 230px;
}
.chatboxtextareaDiv {
  padding-top: 10px;
}
.chatboxtextarea {
  font-family: Arial, Helvetica, sans-serif !important;
  font-size: 14px !important;
  padding: 10px !important;
  border: solid 1px #ddd;
  margin: 0 !important;
  display: block;
  height: 55px;
  width: 316px; /* minus border */
}
.inputFocus {
}
.inputNoFocus {
}

/*
 * Chat Messages
 */
.chatboxmessage {
  font-size: 14px;
}

.chatboxmessagefromVisitor,
.chatboxmessagefromAgent,
.chatboxmessagefromSystem,
.chatboxmessagefromForm,
.chatboxmessagefromError,
.chatboxmessagefrom {
  font-weight: bold;
}

.chatboxmessageTranslated {
  color: #FF820E;
}
.chatboxmessagecontentAgent {
  font-weight: bold;
}
.chatboxmessagefromError,
.chatboxmessagecontentError {
  color: #B92527;
}
.chatboxmessagefromVisitor {
  color: #902025;
}
.chatboxmessagecontentVisitor {
}
.chatboxmessagefromAgent,
.chatboxmessagecontentAgent {
}
.chatboxmessagefromSystem,
.chatboxmessagecontentSystem {
  color: #999999;
  font-size: 0.875em;
  margin: 0.25em 0;
  display: inline-block;
}
.chatboxmessagefromSystem {
  display: none !important;
}
.chatboxmessagefromForm {
  color: #902025;
}
.chatboxmessagecontentForm {
}

/* STAND-ALONE LIVE CHAT */

/*
* Chat Container
*/
BODY.popup,
BODY.support {
  background-color: #FFFFFF;
  overflow: hidden;
}
BODY.popup #chat-toggle,
BODY.support #chat-toggle {
  display: none;
}
BODY.popup #chat-container,
BODY.support #chat-container {
  position: relative;
  bottom: auto;
  right: auto;
}
BODY.popup .chat-inactive,
BODY.support .chat-inactive {
  opacity: 1;
  -o-opacity: 1;
  -ms-opacity: 1;
  -moz-opacity: 1;
  -webkit-opacity: 1;
  filter: alpha(opacity=100);
}

BODY.popup #chat-container {
  margin-left: -190px; /* width / 2 */
  left: 50%;
  top: 0px;
}
BODY.popup DIV.support-overview {
  display: none;
}

BODY.support #chat-container {
  float: left;
  left: 0px;
  top: 0px;
}
BODY.support #chat-container H3 {
  display: none;
}
BODY.support #chat-container H3.alt {
  display: block !important;
}
BODY.support DIV.support-overview {
  margin-left: 400px; /* #chat-container width + 20px */
}

/*
* Support Resources
*/

BODY.support DIV.support-overview H2 {
  font-size: 24px;
  margin: 0 0 0.5em;
}

BODY.support DIV.support-overview #resources H3 {
  clear: none;
}
BODY.support DIV.support-overview #resources,
BODY.support DIV.support-overview #resources LI {
  padding: 0;
  margin: 0;
}
BODY.support DIV.support-overview #resources LI {
  list-style-type: none;
  margin-bottom: 0.875em;
}
BODY.support DIV.support-overview #resources LI:last-child {
  margin-bottom: 0;
}

BODY.support DIV.support-overview #resources H3 {
  height: 40px;
  background-image: url('/images/icons/sprite40.png');
  background-repeat: no-repeat;
}
BODY.support DIV.support-overview #resources H3,
BODY.support DIV.support-overview #resources P {
  padding: 0 0 0 55px;
  margin: 0;
}
BODY.support DIV.support-overview #resources P {
  margin-top: -20px;
  font-size: 14px;
  line-height: 1.25em;
}
BODY.support DIV.support-overview #resources P A {
  white-space: nowrap;
}

BODY.support DIV.support-overview #resources #gnUniversity H3 {
  background-position: 0 0px;
}
BODY.support DIV.support-overview #resources #gnSupport H3 {
  background-position: 0 -40px;
}
BODY.support DIV.support-overview #resources #gnDiagnostic H3 {
  background-position: 0 -80px;
}
BODY.support DIV.support-overview #resources #gnVyprVPN H3 {
  background-position: 0 -120px;
}