VyprVPN General FAQ

General VyprVPN Questions

  1. What are the VyprVPN server settings?

    VyprVPN server addresses:

    VyprVPN Server Hostname
    Los Angeles, CA
    Washington, DC
    Austin, TX
    Miami, FL
    New York City, NY
    Chicago, IL
    San Francisco, CA
    Seattle, WA
    Hong Kong
    Kuala Lumpur
    São Paulo
    Mexico City
    Buenos Aires
    San José
    Panama City
    Tel Aviv

    VyprVPN Protocols:

    • PPTP
    • L2TP/IPsec
    • OpenVPN
    Compare VyprVPN Protocols
  2. What is VyprVPN?

    VPN stands for "Virtual Private Network". A VPN connection creates an encrypted tunnel between your device and our VPN servers. When a VyprVPN connection is made, all of your Internet traffic is forwarded from your device to the VyprVPN servers using 128-bit, 160-bit or 256-bit SSL encryption. As a result, your Internet traffic is secure. This protects your online data from hackers. It also prevents network providers between you and the VyprVPN server from engaging in traffic shaping.

  3. How can I get VyprVPN?

    Diamond and Platinum memberships automatically include VyprVPN. All Diamond memberships have access to PPTP, L2TP/IPsec, OpenVPN and 2 VyprVPN connections. Platinum memberships include PPTP and 1 VyprVPN connection.

  4. What is NAT Firewall?

    NAT Firewall blocks a range of hacker attacks from reaching your computer when you are connected to VyprVPN.

    Learn More About NAT Firewall
  5. Why doesn't my IP address change when connected to VyprVPN on Mac OS X?

    Operating Systems Affected: Mac OS X

    This issue is caused by a setting in the VPN configuration.

    To resolve this issue:

    • Click on the Apple Menu
    • Click System Preferences
    • Click Network
    • Click on the VPN connection
    • Click Advanced
    • Check the box in Send All Traffic

    This will route all traffic through the VyprVPN connection.

  6. Why doesn't email work when connected with VyprVPN?

    Some Internet Service Providers restrict access to their email server only to their IP address range. When connected with VyprVPN, you appear to have a VyprVPN IP address.

    To resolve this issue, contact your ISP and ask them how to check your email from a remote location. You may also review their FAQ to see if there are instructions on how to setup email to work from a remote location.

  7. Why am I getting inbound connections and scans when accessing VyprVPN?

    When you connect to VyprVPN, you get a dedicated tunnel to the Internet, bypassing your router's protections from inbound connections. In our efforts to allow true unrestricted access to the Internet, we are not blocking any inbound connections. We encourage all of our customers to run their operating system firewalls and virus scanning software.

    We also offer NAT Firewall to prevent these inbound connections. NAT Firewall is included for all Diamond Memberships.

VyprVPN Mobile Apps

  1. What Devices are supported by the VyprVPN Mobile Apps?

    VyprVPN for Android is compatible with devices running Android 4.0 or greater.

    VyprVPN for iOS is compatible with iPhone, iPad and iPod Touch running iOS 5.1 or greater.

    Learn More About the VyprVPN Mobile Apps
  2. Where can I Download the VyprVPN Mobile Apps?

    VyprVPN for Android is a free download from Google Play.

    VyprVPN for iOS (iPhone, iPad and iPod Touch) is a free download from the App Store.

  3. What are the VyprVPN for iOS features?

    VyprVPN for iOS secures your Internet connection on your iPhone or iPad. Whether checking email, browsing the web or using iOS apps, VyprVPN encrypts your Internet connection to secure your personal information from hackers and data sniffers.

    VyprVPN for iOS Features:

    • Manually connect or disconnect VyprVPN with a single swipe.
    • Filter by region or country and add VPN servers to your favorites for easy access.
    • Ping test the VyprVPN servers to find the fastest server.
    • View your server location, throughput and IP address.
    • Automatic reconnect option for dropped VPN connections.
  4. What are the VyprVPN for Android Features?

    Connect to any VyprVPN global server location with a single click. No manual setup required! Use the VyprVPN App to view your server location, throughput, and time connected.

    VyprVPN Features:

    • Easily connect to VyprVPN with a single tap
    • Filter by region or country and add VPN servers to your favorites for easy access
    • Use the VyprVPN speed graph to monitor your upload and download speeds
    • Automatically connect to the fastest VyprVPN server available
    • Ping test the VyprVPN servers to see the different speeds
    • Ping test the VyprVPN servers to find the fastest server
    • Use widgets to quickly connect or disconnect from your home screen or lock screen (1x1 Widget & 4x1 Widget)
    • View your server location, throughput and IP address
    • Automatic reconnect option for dropped VPN connections

VyprVPN Desktop

  1. Where can I download VyprVPN Desktop?

    You can download VyprVPN Desktop here:
  2. What systems support VyprVPN Desktop?

    VyprVPN Desktop is currently compatible with Windows XP, Windows Vista, Windows 7 and Windows 8. It is also compatible with Mac OS X 10.6 Snow Leopard and greater.

    Download VyprVPN Desktop
  3. What are VyprVPN Desktop Features?

    VyprVPN Desktop allows you to easily manage your VyprVPN connections on Windows or Mac.


    • Automatically connect to VyprVPN when accessing the Internet
    • Kill Switch will automatically block all Internet and network traffic when VyprVPN disconnects or is not enabled
    • Port selection will find open ports to defeat intentional port blocking or throttling
    • Encrypt your web browsing, email and other apps
    • Choose any VyprVPN server in North America, South America, Europe, Asia or Oceania
    • Automatically connect to the fastest VyprVPN server available
    • Auto-select the VyprVPN server closest to your location
    • Secure your desktop on unsecured wireless networks
    • Option to automatically activate VyprVPN when using an unsecured wireless network
    • Option to automatically detect a lost VPN connection and prompts to reconnect
    • Fast access to your recent VyprVPN server locations and VPN protocols
    • Automatically updates new VyprVPN server locations
    • Automatically replaces security certificates for OpenVPN and LT2P

VyprVPN Support

VyprVPN Manual Setup

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