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Chameleon™ FAQ

  1. What is Chameleon?

    VPN traffic is increasingly being inspected, diverted, throttled or blocked by governments, corporations and ISPs worldwide. This is particularly an issue in countries like China and Iran that actively restrict internet freedoms. Golden Frog's engineers have developed a remarkable new, proprietary VPN technology called Chameleon that is available in the VyprVPN apps for Windows, Mac and Android.

    Chameleon scrambles OpenVPN packet metadata to ensure it's not recognizable via deep packet inspection (DPI), while still keeping it fast and lightweight. The Chameleon technology uses the unmodified OpenVPN 256-bit protocol for the underlying data encryption. The result is that VyprVPN users are able to bypass restrictive networks put in place by governments, corporations and ISPs to achieve an open internet experience without sacrificing the proven security for which OpenVPN has long been known.

    Chameleon is great for VPN users being blocked in countries such as China, Russia, Iran, Thailand and Syria, or in multiple countries worldwide where users are experiencing speed issues related to bandwidth throttling. The new VyprVPN protocol is now available globally at every VyprVPN server location in North America, South America, Europe, Asia and Oceania.

  2. How do I get Chameleon?

    You need a Giganews Diamond account to use Chameleon. If you have a Platinum account, simply upgrade to a Diamond account to get Chameleon. If you don't have a Giganews account, you can sign up for a free 14-day trial.

  3. What devices are supported by Chameleon?

    Chameleon works on Windows and Mac desktop and laptop devices, and Android tablet and mobile devices.

  4. Chameleon Set-up Instructions:

    • Windows Set-Up Instructions for Chameleon

      1. If you don't already have it, download the VyprVPN Windows App
      2. Once you've installed the VyprVPN for Windows App, open the app and login
      3. Click on the settings icon in the top right corner of the home screen
      4. Click "Protocol" and select "Chameleon 256-bit encryption" protocol. (Please note that Chameleon is not selectable if it is not included with your account.)
      5. Click Apply and close the window
      6. Start using Chameleon
    • Mac Set-Up Instructions for Chameleon

      1. If you don't already have it, download the VyprVPN Mac App
      2. Once you've installed the VyprVPN for Mac, open the app and login
      3. Open the VyprVPN Preferences Menu
      4. Click "Protocol" and select "Chameleon 256-bit encryption" protocol. (Please note that Chameleon is not selectable if it is not included with your account.)
      5. Start using Chameleon
    • Android Set-Up Instructions for Chameleon

      1. If you don't already have it, download the VyprVPN Android App
      2. Once you've installed the VyprVPN for Android, open the app and login
      3. Click on the Settings Menu in the top right corner of the home screen
      4. Click "Protocol" and select "Chameleon 256-bit encryption" protocol. (Please note that Chameleon is not selectable if it is not included with your account.)
      5. Close out of the Settings screen
      6. Start using Chameleon
  5. Contacting Chameleon Support

    Our support team is here to help 24x7x365. We have already answered most commonly asked questions on our support page. If you have additional questions contact us via our customer support contact form and you will receive a response from a live support team member. We also offer a 24x7x365 Live chat feature on the support page. Before submitting your request, please adjust your spam filters or add support@giganews.com to your address book to ensure our response gets to you.

  6. Sharing Feedback on Chameleon

    Golden Frog wants to know how Chameleon has helped you and if it helped defeat VPN blocking in your region or increased your speeds. Share your Chameleon Story here: https://www.goldenfrog.com/beta/chameleon-protocol-feedback

    If you have any feedback or want to report a bug please email Golden Frog's team at: beta@goldenfrog.com

VyprVPN Support

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