Giganews Acceptable Use Policy

The Giganews Acceptable Use Policy outlines acceptable usage of your Giganews account, describes what we consider to be abuse of our services, and details the procedures we follow in investigating reports of abuse.

Although we wish to extend every possible consideration to our members, Giganews will deal quickly and decisively with instances of clear abuse of our service, to include suspension of posting or account termination.

By signing up and/or using your Giganews account, you agree to abide by this policy and to keep updated on changes, since this policy may change at any time. This Acceptable Use Policy should be considered as part of the Terms of Service for your Giganews account.

Reasonable Use Policy

Giganews would like for all of its members to have reasonable use of its service. To that end, Giganews may curtail unreasonable usage of Unlimited accounts in order to ensure the best possible service for all members. Giganews' Unlimited account does not constitute a dedicated connection. If a member appears to be unable to maintain a reasonable use of the service, Giganews may cancel, suspend, or decline to renew service for that member without notice. It is within Giganews' sole discretion to determine what comprises unreasonable use.

Giganews accounts are for individual use only. Any non-individual use, or any use that is indistinguishable from non-individual use, is prohibited. For example, the following uses are prohibited:

Net Etiquette and Abuse

Each newsgroup can be considered as a separate "community", where those who regularly use the newsgroup have standards for what is appropriate and what is not. These standards can vary from one group to the next. Many groups have written charters and FAQs that reflect a consensus of those who regularly use the newsgroup. You should always read posts in a newsgroup to learn what is considered appropriate before posting to that newsgroup. For a listing of charters and FAQs on various subjects, be sure to check out www.usenetfaqguides.com.

At Giganews, we would like every member to have the best experience possible with the newsgroups. We do not, however, wish that to be at the expense of others. The newsgroups are comprised of people from diverse backgrounds. When communicating with people on the newsgroups, it is best to keep in mind that there are many other people that read what you post. Please consider the views and feelings of everyone who might read your posts and give them the same consideration and respect as you would like to receive yourself.

Posting

When Giganews receives complaints of improper or abusive posting from our servers, we consider the following guidelines as we investigate the posting. Improper or abusive posting may result in temporary or permanent suspension of posting on the account, or in account termination.

Copyrights

Almost every country has copyright laws. Giganews cannot and does not review the information flowing through or stored on our system. When you become a Giganews member, you are agreeing not to transfer or store copyrighted works on our system without the permission of the copyright holder.

Spam

Although there is no single, precise definition of spam, and there are differing opinions on what constitutes spam, we will consider the following when reviewing complaints:

Giganews is very strict about spamming. You agree to not spam, and you agree to avoid any form of posting that may look like spam. If it is determined that you have posted spam through the Giganews servers, you will be charged a $50 cleanup fee per spam message that you posted, and your account will be terminated.

Retention and Completion

Giganews does not guarantee any retention or completion rates. Retention and completion rates displayed on Giganews' website are approximations based on then current data. As the posting volume on Usenet increases and decreases Giganews' retention may increase and decrease accordingly without notice.

Abuse Reports

Reports of abuse can be sent to abuse@giganews.com

We cannot address incidents of spam or other abuse unless it was posted through the Giganews servers. We will need full article headers in order to investigate any report of abuse originating on our servers.

When we receive a valid abuse report about a Giganews member, our staff will take immediate action, as we feel necessary to ensure posting of the abusive material will cease. This may include suspension of posting on the account where the posts originated, pending investigation of the report.

If it is clear to our staff that someone has signed up for Giganews service for the sole purpose of abusing our service, the account will be terminated immediately without notice or refund.

Other complaints will be reviewed by our abuse staff. Each member of our abuse staff will consider the circumstances of the posting, the newsgroup to which it was posted, and the number of complaints received about the posting. In certain cases, we may consider whether there was a malicious intent apparent in the abusive posting. In addition to other factors, our staff will evaluate whether the subject posting is consistent with the kind of service we have chosen to offer to consumers. Our abuse staff almost always operates on a consensus basis.

Giganews wishes to offer a flexible service that will meet the needs of our members. We do not wish to regulate or censor our members in any way. We do feel an obligation, however, to encourage appropriate use of our service and proper use of the newsgroups, to the mutual benefit of everyone that uses them.

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Members Say

I cannot believe what I have been missing now that I have tried your Usenet newsgroups service. It is very refreshing to see how a news server business should be run. The level of quality both from retention and completed message count is simply excellent. Man, this place rocks!
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